Terms & Conditions (Host)

261, primary School Road, Ibrahimpur, Dhaka.

The Thaktechai Platform is an online marketplace that enables registered users (“Members”) and certain third parties who offer services (Members and third parties who offer services are “Hosts” and the services they offer are “Host Services”) to publish such Host Services on the Thaktechai Platform (“Listings”) and to communicate and transact directly with Members that are seeking to book such Host Services (Members using Host Services are “Guests”). Host Services may include the offering of vacation or other properties for use ("Accommodations"), single or multi-day activities in various categories (“Experiences”), access to unique events and locations (“Events”), and a variety of other travel and non-travel related services.

Please read it carefully. By using this Service, you as “Host” agree that you have read, understood, accepted and agreed with the Terms and Conditions, and the conditions stated. The terms and conditions stated herein (collectively, the “Terms and Conditions” or this “Agreement”) constitute a legal agreement between you and thaktechai (the “Company”), 261, Primary School Road, Ibrahimpur, Dhaka 1206.

These Terms of Service ("Terms") constitute a legally binding agreement ("Agreement") between you and Thaktechai (as defined below) governing your access to and use of the Thaktechai website, mobile app, facebook, twitter, linkedin official page, including any sub domains thereof, and any other websites through which Thaktechai makes the Thaktechai Services available (collectively, "Site"), our mobile, tablet and other smart device applications, and application program interfaces (collectively, "Application") and all associated services (collectively, "Thaktechai Services"). The Site, Application and Thaktechai Services together are herein after collectively referred to as the “Thaktechai Platform”.

Hosts alone are responsible for identifying, understanding, and complying with all laws, rules and regulations that apply to their Listings and Host Services. Hosts are alone responsible for identifying and obtaining any required licenses, permits, or registrations for any Host Services they offer.

1. Scope of Thaktechai Services

The company is a technology company that does not provide or engage in accommodation providing services and the company is not an accommodation/housing dealer or intermediary. The software and the application are intended to be used for facilitating you (as a accommodation provider) to offer your host services to your guest. The company is not responsible or liable for the acts and/or omissions with regard to any services you provided to your guests, and for any illegal action committed by you. You shall, at all time, not claim or cause any person to misunderstand that you are the agent, employee or staff of the company, and the services provided by you is not, in anyway, be deemed as services of the company.

1.1 As the provider of the Thaktechai Platform, Thaktechai does not own, create, sell, resell, provide, control, manage, offer, deliver, or supply any Host Services. Hosts alone are responsible for their Host Services. When Members make or accept a booking, they are entering into a contract directly with each other. Thaktechai is not and does not become a party to or other participant in any contractual relationship between Members, nor is Thaktechai a hotel, accommodation provider, real estate broker or insurer. Thaktechai is not acting as an agent in any capacity for any Member.

1.2 While we may help facilitate the resolution of disputes, Thaktechai has no control over and does not guarantee (i) the existence, quality, safety, suitability, or legality of any Listings or Host Services, (ii) the truth or accuracy of any Listing descriptions, Ratings, Reviews, or other Member Content (as defined below), or (iii) the performance or conduct of any Member or third party. Any references to a Member being "verified" (or similar language) only indicate that the Member has completed a relevant verification or identification process and nothing else. Any such description is not an endorsement, certification or guarantee by Thaktechai about any Member, including of the Member's identity or background or whether the Member is trustworthy, safe or suitable. You should always exercise due diligence and care when deciding whether to stay in an Accommodation, participate in an Experience or Event or use other Host Services, accept a booking request from a Guest, or communicate and interact with other Members, whether online or in person. Verified Images are intended only to indicate a photographic representation of a Listing at the time the photograph was taken, and are therefore not an endorsement by Thaktechai of any Host or Listing.

1.3 If you choose to use the Thaktechai Platform as a Host or Co-Host (as defined below), your relationship with Thaktechai is limited to being an independent, third-party contractor, and not an employee, agent, joint venturer or partner of Thaktechai for any reason, and you act exclusively on your own behalf and for your own benefit, and not on behalf, or for the benefit, of Thaktechai.

1.4 To promote the Thaktechai Platform and to increase the exposure of Listings to potential Guests, Listings and other Member Content may be displayed on other websites, in applications, within emails, and in online and offline advertisements. To assist Members who speak different languages, Listings and other Member Content may be translated, in whole or in part, into other languages. Thaktechai cannot guarantee the accuracy or quality of such translations and Members are responsible for reviewing and verifying the accuracy of such translations. The Thaktechai Platform may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties for merchantability, fitness for a particular purpose and no infringement.

1.5 The Thaktechai Platform may contain links to third-party websites or resources (“Third-Party Services”). Such Third-Party Services may be subject to different terms and conditions and privacy practices. Thaktechai is not responsible or liable for the availability or accuracy of such Third-Party Services, or the content, products, or services available from such Third-Party Services. Links to such Third-Party Services are not an endorsement by Thaktechai of such Third-Party Services.

1.6 Due to the nature of the Internet, Thaktechai cannot guarantee the continuous and uninterrupted availability and accessibility of the Thaktechai Platform. Thaktechai may restrict the availability of the Thaktechai Platform or certain areas or features thereof, if this is necessary in view of capacity limits, the security or integrity of our servers, or to carry out maintenance measures that ensure the proper or improved functioning of the Thaktechai Platform. Thaktechai may improve, enhance and modify the Thaktechai Platform and introduce new Thaktechai Services from time to time.

2. Eligibility, Using the Thaktechai Platform, Member Verification

2.1 You must be at least 18 years old and able to enter into legally binding contracts to access and use the Thaktechai Platform or register anThaktechai Account. By accessing or using the Thaktechai Platform you represent and warrant that you are 18 or older and have the legal capacity and authority to enter into a contract.

2.2 Thaktechai may make the access to and use of the Thaktechai Platform, or certain areas or features of the Thaktechai Platform, subject to certain conditions or requirements, such as completing a verification process, meeting specific quality or eligibility criteria, meeting Ratings or Reviews thresholds, or booking and cancellation history.

2.3 User verification on the Internet is difficult and we do not assume any responsibility for the confirmation of any Member’s identity. Notwithstanding the above, for transparency and fraud prevention purposes, and as permitted by applicable laws, we may, but have no obligation to (i) ask Members to provide a form of government identification or other information or undertake additional checks designed to help verify the identities or backgrounds of Members, (ii) screen Members against third party databases or other sources and request reports from service providers, and (iii) where we have sufficient information to identify a Member, obtain reports from public records of criminal convictions or sex offender registrations or an equivalent version of background or registered sex offender checks in your local jurisdiction (if available).

2.4 The access to or use of certain areas and features of the Thaktechai Platform may be subject to separate policies, standards or guidelines, or may require that you accept additional terms and conditions. If there is a conflict between these Terms and terms and conditions applicable to a specific area or feature of the Thaktechai Platform, the latter terms and conditions will take precedence with respect to your access to or use of that area or feature, unless specified otherwise.

3. Modification of these Terms

Thaktechai reserves the right to modify these Terms at any time in accordance with this provision. If we make changes to these Terms, we will post the revised Terms on the Thaktechai Platform and update the “Last Updated” date at the top of these Terms. We will also provide you with notice of the modifications by email at least thirty (30) days before the date they become effective. If you disagree with the revised Terms, you may terminate this Agreement with immediate effect. We will inform you about your right to terminate the Agreement in the notification email. If you do not terminate your Agreement before the date the revised Terms become effective, your continued access to or use of the Thaktechai Platform will constitute acceptance of the revised Terms.

4. Service Fees and Payment

4.1 Thaktechai may charge fees to Hosts ("Host Fees") and/or Guests ("Guest Fees") (collectively, "Service Fees") in consideration for the use of the Thaktechai Platform.

4.2 Any applicable Service Fees (including any applicable Taxes) will be communicated with Hosts or Guests by written or oral communication. Thaktechai reserves the right to change the Service Fees at any time, and we will provide Members adequate notice of any fee changes before they become effective.

4.3 You are responsible for paying any Service Fees that you owe to Thaktechai.

4.4 When the Service Fee Payable to the Company reaches a maximum threshold set by the company (“Service Fee Threshold”), you shall, on your own accord, deposit the Service Fee for the day in favour of the Company in such method, and to such person, as determined by the Company from time to time. You understand that significance of this requirement and you acknowledge that you may be blacklisted for failure to comply with the aforesaid requirement and that your ability to use the Service shall be barred until due compliance is made in this regard.

4.5 The Company may, at its sole discretion, make promotional offers with different features and different rates, whereby these promotional offers shall accordingly be honored by you. The Company may determine or change the Service Fee as the Company deems in its absolute discretion as necessary or appropriate for the business.

4.6 The Company retains the right to suspend the processing of any transaction where it reasonably believes that the transaction may be fraudulent, illegal or involves any criminal activity or where it reasonably believes the Passenger or Customer to be in breach of the Terms and Conditions between the Passenger or Customer and the Company. In such an event, you shall not hold the Company liable for any withholding of, delay in, suspension of or cancellation of, any payment to you.

4.7 You agree that you will cooperate in relation to any criminal investigation that is required and to assist the Company in complying with any internal investigations, instructions from the authorities or requirements of prevailing laws or regulations for the time being in force.

5. Terms applicable to all Listings

5.1 When creating a Listing through the Thaktechai Platform you must (i) provide complete and accurate information about your Host Service (such as listing description, location, and calendar availability), (ii) disclose any deficiencies, restrictions (such as house rules) and requirements that apply (such as any minimum age, proficiency or fitness requirements for an Experience) and (iii) provide any other pertinent information requested by Thaktechai. You are responsible for keeping your Listing information (including calendar availability) up-to-date at all times.

5.2 You are solely responsible for setting a price (including any Taxes if applicable) for your Listing (“Listing Fee”). Once a Guest requests a booking of your Listing, you may not request that the Guest pays a different price than in the booking request.

5.3 Any terms and conditions included in your Listing, in particular in relation to cancellations, must not conflict with these Terms or the cancellation policy you have selected for your Listing.

5.4 Pictures, animations or videos (collectively, "Images") used in your Listings must accurately reflect the quality and condition of your Host Services. Thaktechai reserves the right to require that Listings have a minimum number of Images of a certain format, size and resolution.

5.5 The placement and ranking of Listings in search results on the Thaktechai Platform may vary and depend on a variety of factors, such as Guest search parameters and preferences, Host requirements, price and calendar availability, number and quality of Images, customer service and cancellation history, Reviews and Ratings, type of Host Service, and/or ease of booking.

5.6 When you accept or have pre-approved a booking request by a Guest, you are entering into a legally binding agreement with the Guest and are required to provide your Host Service(s) to the Guest as described in your Listing when the booking request is made.

5.7 Thaktechai recommends that Hosts obtain appropriate insurance for their Host Services. Please review any respective insurance policy carefully, and in particular make sure that you are familiar with and understand any exclusions to, and any deductibles that may apply for, such insurance policy, including, but not limited to, whether or not your insurance policy will cover the actions or inactions of Guests (and the individuals the Guest has booked for, if applicable) while staying at your Accommodation or participating in your Experience, Event or other Host Service.

5.8 Any complaints that the Guest shall have regarding the accommodation provided by you shall be taken up by the Guest with you directly.

6. Confidentiality

You shall maintain in confidence all information and data relating to the Company, its services, products, business affairs, marketing and promotion plans or other operations of the company and its associated companies which are disclosed to you by or on behalf of the Company (whether orally or in writing and whether before, on or after the date of this Agreement) or which are otherwise directly or indirectly acquired by you from the Company, or any of its affiliated companies, or created in the course of this Agreement. You shall further ensure that you only use such confidential information in order to perform the Services, and shall not without the Company’s prior written consent, disclose such information to any third-party nor use it for any other purpose except for providing services under this agreement. You shall only disclose such information to such officers, employees and agents as need to know it to fulfill its obligations under this Agreement.

The above obligations of confidentiality shall not apply to the extent that you can show that the relevant information:

  • was at the time of receipt already in the Recipient’s possession;
  • is, or becomes in the future, public knowledge through no fault or omission of the Recipient;
  • was received from a third-party having the right to disclose it; or
  • is required to be disclosed by law.
7. Listing Accommodations

7.1 You may only list one Accommodation per Listing.

7.2 If you choose to require a security deposit for your Accommodation, you must specify this in your Listing ("Security Deposit"). Hosts are not allowed to ask for a Security Deposit after a booking has been confirmed or outside of the Thaktechai Platform. Thaktechai will use commercially reasonable efforts to address Hosts’ requests and claims related to Security Deposits, but Thaktechai is not responsible for administering or accepting any claims by Hosts related to Security Deposits.

7.3 You represent and warrant that any Listing you post and the booking of, or a Guest's stay at, an Accommodation will (i) not breach any agreements you have entered into with any third parties, such as homeowners association, condominium, or other agreements, and (ii) comply with all applicable laws (such as zoning laws), Tax requirements, and other rules and regulations (including having all required permits, licenses and registrations). As a Host, you are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals who reside at or are otherwise present at the Accommodation at your request or invitation, excluding the Guest (and the individuals the Guest invites to the Accommodation, if applicable).

7.4 Listing Experiences, Events and other Host Services

7.4.1 To list an Experience, Event or other Host Service, you must create a Listing and submit the Experience, Event or Host Service to Thaktechai. Thaktechai reserves the right to decide, in its sole discretion, if a submitted Experience, Event or other Host Service will be published on the Thaktechai Platform.

7.4.2 When listing an Experience, Event or other Host Service you must, where applicable, fully educate and inform Guests about (i) any risks inherent to the Experience, Event or other Host Service, (ii) any requirements for participation, such as the minimum age, related skills, level of fitness or other requirements, and (iii) anything else they may need to know to safely participate in the Experience, Event or other Host Service (including dress codes, equipment, special certifications or licenses, etc.).

7.4.3 You represent and warrant that you (i) understand and comply with all laws, rules and regulations that may apply to your Experience, Event or other Host Service(s), and (ii) will obtain any required licenses, permits, or registrations prior to providing your Experience, Event or other Host Service(s).

8. Third Party Integration

During the Service tenure, you may enter into correspondence with, provide services to, or participate in promotions of third party providers, advertisers or sponsors showing their goods and/or services through the Service, Software and/or the Application. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. The Company and its licensors shall have no liability, obligation or responsibility for any such correspondence, purchase, transaction or promotion between you and any such third- party. The Group does not endorse any applications or sites on the Internet that are linked through the Service, Application and/or the Software, and in no event shall the Company, its licensors or the Group be responsible for any content, products, services or other materials on or available from such sites or third party providers. The Company provides the Service to you pursuant to the Terms and Conditions. You recognize, however, that certain third party providers of transportation, goods and/or services may require your agreement to additional or different terms and conditions prior to your use of or access to such goods or services, and the Company is not a party to and disclaims any and all responsibility and/or liability arising from such agreements between you and the third party providers.

9. Personal Data Policy

You agree and consent to the Company using and processing your Personal Data for the Purposes and in the manner as identified hereunder. For the purposes of this Agreement, “Personal Data” means information about you, from which you are identifiable, including but not limited to your name, identification card number, birth certificate number, passport number, nationality, address, telephone number, credit or debit card details, race, gender, date of birth, email address, any information about you which you have provided to the Company in registration forms, application forms or any other similar forms and/or any information about you that has been or may be collected, stored, used and processed by the Company from time to time and includes sensitive personal data such as data relating to health, religious or other similar beliefs.

The provision of your Personal Data is voluntary. However, if you do not provide the Company your Personal Data, your request for the Application may be incomplete and the Company will not be able to process your Personal Data for the Purposes outlined below and may cause the Company to be unable to allow you to use the Service.

The Company may use and process your Personal Data for business and activities of the Company which shall include, without limitation the following (“the Purpose”):

  • To perform the Company’s obligations in respect of any contract entered into with you;
  • To provide you with any services pursuant to the Terms and Conditions herein;
  • To process your participation in any events, promotions, activities, focus groups, research studies, contests, promotions, polls, surveys or any productions and to communicate with you regarding your attendance thereto;
  • Process, manage or verify your application for the Service pursuant to the Terms and Conditions herein;
  • To validate and/or process payments pursuant to the Terms and Conditions herein;
  • To develop, enhance and provide what is required pursuant to the Terms and Conditions herein to meet your needs;
  • To process any refunds, rebates and/or charges pursuant to the Terms and Conditions herein;
  • To facilitate or enable any checks as may be required pursuant to the Terms and Conditions herein;
  • To respond to questions, comments and feedback from you;
  • To communicate with you for any of the purposes listed herein;
  • For internal administrative purposes, such as auditing, data analysis, database records;
  • For purposes of detection, prevention and prosecution of crime;
  • For the Company to comply with its obligations under law;
  • To send you alerts, newsletters, updates, mailers, promotional materials, special privileges, festive greetings from the Company, its partners, advertisers and/or sponsors;
  • To notify and invite you to events or activities organized by the Company, its partners, advertisers, and/or sponsors;

To share your Personal Data amongst the companies within the Company’s group of companies comprising the subsidiaries, associate companies and/or jointly controlled entities of the holding company of the group (“the Group”) and with the Company’s and Group’s agents, third party providers, developers, advertisers, partners, event companies or sponsors who may communicate with you for any reasons whatsoever.If you do not consent to the Company processing your Personal Data for any of the Purposes, please notify the Company using the support contact details as provided in the Application.

If any of the Personal Data that you have provided to us changes, for example, if you change your e- mail address, telephone number, payment details or if you wish to cancel your account, please update your details by sending your request to the support contact details as provided in the Application. The company will, to the best of our abilities, effect such changes as requested within fourteen (14) working days of receipt of such notice of change.

By submitting your information, you consent to the use of that information as set out in the form of submission and in this Agreement.

10. Ratings and Reviews

10.1 Within a certain timeframe after completing a booking, Guests and Hosts can leave a public review (“Review”) and submit a star rating (“Rating”) about each other. Any Ratings or Reviews reflect the opinion of individual Members and do not reflect the opinion of Thaktechai. Ratings and Reviews are not verified by Thaktechai for accuracy and may be incorrect or misleading.

10.2 Ratings and Reviews by Guests and Hosts must be fair, truthful and factual and may not contain any offensive or defamatory language.

10.3 Members are prohibited from manipulating the Ratings and Reviews system in any manner, such as instructing a third party write a positive or negative Review about another Member.

11. Limitations of Liability

The company and/or its licensors shall not be liable for loss of any kind, damage, fire damage, theft, injury or death which may be incurred by or caused to you or to any person or group of people to whom you have offered the “Host Services’ or currently providing the “Host Services” or in any way connected with the “Host Services”. As platform provider thaktechai only connect guest & host. After wards what happens during stay Thaktechai does not have any relation with that. If any unprecedented incident happens to Guest or Host Thaktechai will not be liable. If any illegal activity occurs during the stay of the Guest at Host accommodation, necessary actions will be taken by proper authority according to Bangladesh law. In no event whatsoever, shall the company be held responsible or liable, in any manner whatsoever, for criminal investigation by police or other law enforcement authorities, for your actions or inactions nor the actions or inactions of Guest.

12. Disclaimer of Warranties and Internet Delays

12.1 The company makes no representation, warranty, or guarantee as to the reliability, timeliness, quality, suitability, availability, accuracy or completeness of the services, application and/or the software. the company does not represent or warrant that (a) the use of the service, application and/or the software will be secure, timely, uninterrupted or error-free or operate in combination with any other hardware, software, system or data, (b) the service will meet your requirements or expectations, (c) any stored data will be accurate or reliable, (d) the quality of any products, services, information, or other materials purchased or obtained by you through the application will meet your requirements or expectations, (e) errors or defects in the application and/or the software will be corrected, or (f) the application or the server(s) that make the application available are free of viruses or other harmful components, or (g) the application and/or the software tracks you or the vehicle used by the transportation provider. the service is provided to you strictly on an “as is” basis. all conditions, representations and warranties, whether express, implied, statutory or otherwise, including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third party rights, are hereby excluded and disclaimed to the highest and maximum extent.

12.2 The company makes no representation, warranty, or guarantee as to the reliability, safety, timeliness, quality, suitability or availability of any services. You acknowledge and agree that the entire risk arising out of such use of the services remains solely and absolutely with you and you shall have no recourse whatsoever against the company.

12.3 .The service, application and/or the software may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications including the device used by you being faulty, not connected, out of range, switched off or not functioning. The company is not responsible for any delays, delivery failures, damages or losses resulting from such problems.

13. Taxes

13.1 As a Host you are solely responsible for determining your obligations to report, collect, remit or include in your Listing Fees any applicable VAT or other indirect sales taxes, occupancy tax, tourist or other visitor taxes or income taxes ("Taxes").

13.2 Tax regulations may require us to collect appropriate Tax information from Hosts, or to withhold Taxes from payouts to Hosts, or both. If a Host fails to provide us with documentation that we determine to be sufficient to alleviate our obligation (if any) to withhold Taxes from payouts to you, we reserve the right to freeze all payouts, withhold such amounts as required by law, or to do both, until resolution.

13.3 You understand that governmental agency, department and/or authority ("Tax Authority") may require Taxes to be collected from Guests or Hosts on Listing Fees, and to be remitted to the respective Tax Authority. These Taxes may be required to be collected and remitted as a percentage of the Listing Fees set by Hosts, a set amount per day, or other variations, and are sometimes called "transient occupancy taxes," "hotel taxes," "lodging taxes," "city taxes," "room taxes" or "tourist taxes" ("Occupancy Taxes").

13.4 Thaktechai may decide in its sole discretion to facilitate collection and remittance of Occupancy Taxes from or on behalf of Guests or Hosts, if such jurisdiction asserts Thaktechai or Hosts have an Occupancy Tax collection and remittance obligation. In any jurisdiction in which we decide to facilitate direct Collection and Remittance, you hereby instruct and authorize Thaktechai to collect Occupancy Taxes from Guests on the Host's behalf at the time Listing Fees are collected, and to remit such Occupancy Taxes to the Tax Authority. The amount of Occupancy Taxes, if any, collected and remitted by Thaktechai will be visible to and separately stated to both Guests and Hosts on their respective transaction documents. Where Thaktechai is facilitating Collection and Remittance, Hosts are not permitted to collect any Occupancy Taxes being collected by Thaktechai relating to their Accommodations in that jurisdiction.

13.5 You agree that any claim or cause of action relating to Thaktechai's facilitation of Collection and Remittance of Occupancy Taxes shall not extend to any supplier or vendor that may be used by Thaktechai in connection with facilitation of Collection and Remittance, if any. Guests and Hosts agree that we may seek additional amounts from you in the event that the Taxes collected and/or remitted are insufficient to fully discharge your obligations to the Tax Authority, and agree that your sole remedy for Occupancy Taxes collected is a refund of Occupancy Taxes collected by Thaktechai from the applicable Tax Authority in accordance with applicable procedures set by that Tax Authority.

13.6 Thaktechai reserves the right, with prior notice to Hosts, to cease the Collection and Remittance for any reason at which point Hosts and Guests are once again solely responsible and liable for the collection and/or remittance of any and all Occupancy Taxes that may apply to Accommodations in that jurisdiction.

14. Prohibited Activities

14.1 You are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Thaktechai Platform. In connection with your use of the Thaktechai Platform, you will not and will not assist or enable others to:

  • Breach or circumvent any applicable laws or regulations, agreements with third-parties, third-party rights.
  • Use the Thaktechai Platform or Collective Content for any commercial or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies Thaktechai endorsement, partnership or otherwise misleads others as to your affiliation with Thaktechai;
  • Copy, store or otherwise access or use any information, including personally identifiable information about any other Member, contained on the Thaktechai Platform in any way that is inconsistent with Thaktechai’s Privacy Policy or these Terms or that otherwise violates the privacy rights of Members or third parties;
  • Use the Thaktechai Platform in connection with the distribution of unsolicited commercial messages ("spam");
  • Offer, as a Host, any Accommodation that you do not yourself own or have permission to make available as a residential or other property through the Thaktechai Platform;
  • Contact another Member for any purpose other than asking a question related to a your own booking, Listing, or the Member's use of the Thaktechai Platform, including, but not limited to, recruiting or otherwise soliciting any Member to join third-party services, applications or websites, without our prior written approval;
  • Use the Thaktechai Platform to request, make or accept a booking independent of the Thaktechai Platform, to circumvent any Service Fees or for any other reason;
  • Request, accept or make any payment for Listing Fees outside of the Thaktechai Platform or Thaktechai Payments. If you do so, you acknowledge and agree that you: (i) would be in breach of these Terms; (ii) accept all risks and responsibility for such payment, and (iii) hold Thaktechai harmless from any liability for such payment;
  • Discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation, or otherwise engage in any abusive or disruptive behavior;
  • Use, display, mirror or frame the Thaktechai Platform or Collective Content, or any individual element within the Thaktechai Platform, Thaktechai's name, any Thaktechai trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page in the Thaktechai Platform, without Thaktechai's express written consent;
  • Dilute, tarnish or otherwise harm the Thaktechai brand in any way, including through unauthorized use of Collective Content, registering and/or using Thaktechai or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domains names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to Thaktechai domains, trademarks, taglines, promotional campaigns or Collective Content;
  • Use any robots, spider, crawler, scraper or other automated means or processes to access, collect data or other content from or otherwise interact with the Thaktechai Platform for any purpose;
  • Avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by Thaktechai or any of Thaktechai's providers or any other third party to protect the Thaktechai Platform;
  • Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Thaktechai Platform;
  • Take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the Thaktechai Platform;
  • Export, re-export, import, or transfer the Application except as authorized by United States law, the export control laws of your jurisdiction, and any other applicable laws; or
  • Violate or infringe anyone else’s rights or otherwise cause harm to anyone.

14.2 You acknowledge that Thaktechai has no obligation to monitor the access to or use of the Thaktechai Platform by any Member or to review, disable access to, or edit any Member Content, but has the right to do so to (i) operate, secure and improve the Thaktechai Platform (including without limitation for fraud prevention, risk assessment, investigation and customer support purposes); (ii) ensure Members’ compliance with these Terms; (iii) comply with applicable law or the order or requirement of a court, law enforcement or other administrative agency or governmental body; (iv) respond to Member Content that it determines is harmful or objectionable; or (v) as otherwise set forth in these Terms. Members agree to cooperate with and assist Thaktechai in good faith, and to provide Thaktechai with such information and take such actions as may be reasonably requested by Thaktechai with respect to any investigation undertaken by Thaktechai or a representative of Thaktechai regarding the use or abuse of the Thaktechai Platform.

14.3 If you feel that any Member you interact with, whether online or in person, is acting or has acted inappropriately, including but not limited to anyone who (i) engages in offensive, violent or sexually inappropriate behavior, (ii) you suspect of stealing from you, or (iii) engages in any other disturbing conduct, you should immediately report such person to the appropriate authorities and then to Thaktechai by contacting us with your police station and report number (if available); provided that your report will not obligate us to take any action beyond that required by law (if any) or cause us to incur any liability to you.

15. Term and Termination, Suspension and other Measures

15.1 You may terminate this Agreement at any time via the "Cancel Account" feature on the Thaktechai Platform or by sending us an email. If you cancel your Thaktechai Account as a Host, any confirmed booking(s) will be automatically cancelled and your Guests will receive a full refund.

15.2 Without limiting our rights specified below, Thaktechai may terminate this Agreement for convenience at any time by giving you thirty (30) days' notice via email to your registered email address.

15.3 In addition, Thaktechai may take any of the following measures if (i) you have provided inaccurate, fraudulent, outdated or incomplete information during the Thaktechai Account registration, Listing process or thereafter, (ii) you and/or your Listings or Host Services at any time fail to meet any applicable quality or eligibility criteria, (iii) you have repeatedly received poor Ratings or Reviews or Thaktechai otherwise becomes aware of or has received complaints about your performance or conduct, (iv) you have repeatedly cancelled confirmed bookings or failed to respond to booking requests without a valid reason, or (v) Thaktechai believes in good faith that such action is reasonably necessary to protect the personal safety, reputation or property of Thaktechai, its Members, or third parties, or to prevent fraud or other illegal activity:

  • refuse to surface, delete or delay any Listings, Ratings, Reviews, or other Member Content;
  • cancel any pending or confirmed bookings;
  • limit your access to or use of the Thaktechai Platform;
  • temporarily or permanently revoke any special status associated with your Thaktechai Account; or
  • temporarily or in case of severe or repeated offenses permanently suspend your Thaktechai Account.
  • take action or enforce with the help of law enforcement or other administrative agency or governmental body

In case of non-material breaches and where appropriate, you will be given notice of any intended measure by Thaktechai and an opportunity to resolve the issue to Thaktechai's reasonable satisfaction.

15.4 If we take any of the measures described above (i) we may refund your Guests in full for any and all confirmed bookings that have been cancelled, irrespective of preexisting cancellation policies, and (ii) you will not be entitled to any compensation for pending or confirmed bookings that were cancelled.

15.5 When this Agreement has been terminated, you are not entitled to a restoration of your Thaktechai Account or any of your Member Content. If your access to or use of the Thaktechai Platform has been limited or your Thaktechai Account has been suspended or this Agreement has been terminated by us, you may not register a new Thaktechai Account or access and use the Thaktechai Platform through an Thaktechai Account of another Member.

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